Privacy Policy

Last updated: January 1, 2025

This Privacy Policy describes how Vector AI Labs, Inc. ("Vector," "we," or "us") collects, uses, and discloses information about you. It applies to your use of our Services, as defined in our Terms of Service.

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top and, when appropriate, notify you through our Services or via other communication methods. We encourage you to review this policy regularly to stay informed about our data practices and your choices.

COLLECTION OF INFORMATION

Information You Provide to Us

We collect information you provide directly to us, including when you:

Create an account (e.g., name and email address)
Make a payment (e.g., credit card information)
Apply for a job
Communicate with us via social media
Request support or otherwise engage with us

When you start a new project, we may request data files and the names and emails of those involved in labeling. You may also provide information about collaborators, including their name, role, and email address.

Information We Collect Automatically

When you interact with our Services, we automatically collect certain data, including:

Transactional Information Details about payments, including purchase amount, date, and location
Device and Usage Information Your hardware model, OS version, IP address, browser type, device identifiers, and usage data such as pages viewed, links clicked, and time spent
Location Information An approximate location based on your IP address
Cookies and Similar Technologies We and our service providers use cookies and web beacons to collect data about how you use our Services. These technologies help us enhance your experience and analyze usage. See the Your Choices section below for more about cookies and how to disable them.

Information We Derive

We may infer details about you based on collected informationfor example, your general location from your IP address.

USE OF INFORMATION

We use the information we collect to:

Operate, maintain, and improve our Services
Customize your experience
Send technical updates, security alerts, and support messages
Respond to inquiries and provide support
Communicate about Vectors products, services, and events (you can opt out anytime)
Analyze usage trends and user behavior
Serve personalized ads (see Advertising and Analytics for details)
Prevent fraud, detect security issues, and protect rights and property
Debug and fix errors
Fulfill legal and regulatory obligations
Fulfill any other purpose described at the time of collection

SHARING OF INFORMATION

We may share your personal information in the following situations:

With vendors and service providers who perform services on our behalf (e.g., hosting, customer support, fraud detection, marketing)
As required by law or in response to legal requests, including from authorities
When necessary to enforce our policies, protect legal rights, or prevent harm
With professional advisors (e.g., legal counsel)
In connection with a merger, financing, or sale of all or part of our business
With your consent or at your direction
In aggregated or de-identified form that cannot reasonably identify you

SOCIAL SHARING FEATURES

Our Services may include social features (e.g., Facebook Like buttons). Use of these tools may share information with the public or your social network. Please consult the privacy policies of those platforms for more information.

DATA RETENTION

We retain your information only as long as necessary for the purposes it was collected, or as required to meet legal, regulatory, or legitimate business needs.

INTERNATIONAL DATA TRANSFERS

Your personal information may be transferred toand processed incountries outside your home jurisdiction, including the United States. We take reasonable steps to ensure your data receives adequate protection where it is processed.

YOUR CHOICES

Account Information

You may update or correct your account details at any time by logging into your account or emailing us at team@vectoraihq.com. To request account deletion, contact us via the same address. Please note we may retain some information as required by law or for legitimate business purposes.

Cookies

Most browsers accept cookies by default. You can change your browser settings to delete or block cookies. Doing so may affect the functionality of our Services.

Communication Preferences

You can opt out of promotional emails from Vector by following the unsubscribe link in the messages. We may still send transactional or administrative messages related to your account or services.

CONTACT US

If you have any questions about this Privacy Policy, please email us at team@vectoraihq.com.