Terms of Service

Last Updated: January 1, 2025

These Terms of Service ("Terms") govern your access to and use of the websites, online products, and services (collectively, the Services) offered by Vector AI Labs, Inc. (Vector, we, or us). By clicking I Accept or using our Services, you agree to be bound by these Terms, including the arbitration and class action waiver in Section 15. If you do not agree, do not use our Services.

We may update these Terms from time to time. When we do, we will notify you by updating the date above, posting a notice, or contacting you directly. Unless otherwise stated, changes take effect immediately. Your continued use of the Services confirms your acceptance of the revised Terms. If you do not accept the changes, you must stop using the Services.

Questions? Contact us at team@vectoraihq.com.


1. Privacy

To understand how we collect and use your data, refer to our Privacy Policy.


2. Eligibility

You must be at least 13 years old to use our Services. If you are under the age of majority in your jurisdiction, your parent or legal guardian must accept these Terms on your behalf and is responsible for your use.

If you are using the Services on behalf of an organization or another person, you confirm that you are authorized to do so and that all references to you include the organization or person. That entity is responsible for any breach of these Terms.

We do not endorse third-party content posted on the Services and are not liable for such content. However, we reserve the right to remove any material that violates these Terms or is otherwise objectionable, at our sole discretion.

We may suspend or terminate your access at any time, without notice, if you violate these Terms. We will fully cooperate with law enforcement in investigating violations of law or network security.


3. User Accounts and Security

To access certain features, you may need to create an account. You must provide accurate, current information and keep it up to date. You are responsible for safeguarding your login credentials and all activities that occur under your account.

Let us know immediately if you suspect unauthorized access. You are responsible for any activity by anyone using your account credentials, whether or not authorized by you.

We may reclaim usernames for legal or brand protection reasons.


4. User Content

You may be able to upload, submit, or share content ("User Content") through the Services. Except for the limited rights granted below, you retain ownership of your content.

By uploading User Content, you grant Vector and its affiliates a non-exclusive, royalty-free, worldwide, sublicensable license to use, reproduce, modify, publish, translate, and create derivative works from your content as necessary to operate and improve the Services.

If your content includes data submitted for labeling or processing (User Data), you grant us a perpetual, irrevocable, royalty-free license to use that data for internal business and service improvement purposes.

You must have the rights to any content you upload, and your content must not violate any laws or third-party rights. We may remove content that violates these Terms or is otherwise inappropriate, at our discretion.


5. Prohibited Conduct and Content

You agree not to use the Services to:

You may not upload content that:

Enforcement of this section is at our sole discretion. Our failure to enforce any part does not waive our right to do so later.


6. Ownership and Limited License

All content and intellectual property provided through the Services is owned by Vector or its licensors. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services, provided you comply with these Terms.

Any unauthorized use terminates this license and may violate intellectual property laws.


7. Trademarks

Vector AI Labs, our logos, product names, and design elements are trademarks of Vector. You may not use them without our prior written permission. Other names or trademarks mentioned belong to their respective owners.


8. Feedback

If you submit feedback, suggestions, or ideas about the Services (Feedback), you agree we may use it for any purpose without acknowledgment, attribution, or compensation to you. All Feedback is considered non-confidential and becomes our property.


9. Third-Party Content

Our Services may display content from or link to third parties. We do not endorse or control third-party content, and we are not responsible for any harm or loss related to your use of it.

Your interactions with third parties are solely between you and those third parties.


10. Indemnification

You agree to indemnify and hold harmless Vector and its affiliates, directors, officers, employees, and agents from any claims, damages, liabilities, or expenses (including legal fees) arising from:

Vector may assume control of the defense of any such claim. You agree to cooperate as reasonably required.


11. Disclaimers

The Services are provided as is and as available without warranties of any kind, express or implied. We disclaim all warranties, including merchantability, fitness for a particular purpose, non-infringement, and accuracy.

We do not guarantee that the Services will be secure, error-free, or uninterrupted.

You use the Services at your own risk.


12. Limitation of Liability

To the fullest extent permitted by law, Vector and its affiliates are not liable for any indirect, incidental, special, consequential, or punitive damages, or loss of data or profits, even if we were advised of the possibility.

Our total liability for all claims will not exceed the greater of $100 or the amount you paid to Vector in the 12 months before the claim arose.

Some jurisdictions do not allow these limitations, so they may not apply to you.


13. Release

To the extent permitted by law, you release Vector from all claims and liabilities related to disputes with other users or third parties.

If you reside in California, you waive your rights under California Civil Code 1542, which says:

"A general release does not extend to claims which the creditor does not know or suspect to exist in their favor at the time of executing the release..."


14. Publicity

You grant Vector permission to use your name, logo, and trademarks in marketing materials, case studies, or customer listings to indicate that you use our Services. You also agree to reasonably assist in creating such materials upon request.


15. Dispute Resolution and Arbitration

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law rules.

All disputes shall be resolved exclusively in Toronto, Ontario, unless prohibited by law. We may also seek injunctive relief in any appropriate jurisdiction.

Binding Arbitration and No Class Actions
You agree that any disputes between you and Vector will be resolved through individual binding arbitration, not in court, and not as part of a class action.

One-Year Limit: You must bring any legal claim within one year of when it arose.

Opt-Out: You may opt out of arbitration within 30 days of accepting these Terms by emailing team@vectoraihq.com with your full name and notice of intent to opt out.


16. Miscellaneous

These Terms (including our Privacy Policy and any applicable order forms) make up the entire agreement between you and Vector regarding the Services.

If any provision is found unenforceable, it will be severed, and the rest will remain in effect. Our failure to enforce a right does not waive that right.

You may not assign these Terms without our written consent. We may assign these Terms freely.


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